NAVOPTION · APP PRIVACY
Privacy Policy
This Privacy Policy explains what we collect, how we use it, and the choices you have when you use the NavOption iOS application and related services (the "Service"). The principles are simple: we collect the minimum data needed to run the Service, we do not sell your data, and we do not run third-party advertising or analytics SDKs.
1. Data we collect
1.1 Account data
When you sign in with Apple, Apple sends us a stable user identifier and (optionally) the name and email you choose to share. If you opt for Apple's "Hide My Email" relay, we only ever see the relay address. If you use the app anonymously ("Continue as Guest"), we generate a per-device identifier instead and tie no name, email, or contact information to your activity.
1.2 Subscription data
When you purchase NavOption Pro, Apple's StoreKit returns a signed transaction receipt to our servers. We use this receipt to verify your subscription status; we do not see your payment card, billing address, or Apple ID.
1.3 Service activity
To power the Service we record the tickers you analyse, the persona panel you choose, your Wheel-scanner filter selections, and your saved watchlist or presets. This activity is associated with your account identifier (Apple-issued or guest), not with your name or contact details.
1.4 Device & diagnostic data
Our backend logs request metadata (timestamp, IP address, user-agent string, response code, latency) for security, abuse-prevention, and operational debugging. Logs are retained for up to 30 days and then deleted on a rolling basis. We do not request the IDFA or run any third-party SDK that would request it.
2. How we use data
- Run the Service — verify your subscription, deliver scan and analyse results tied to your account, sync your watchlist and presets across devices.
- Customer support — respond to questions you send us at support@navoption.com.
- Improve the Service — review aggregated usage to find bugs, identify slow paths, and prioritise feature work. We do not build personalised profiles for advertising.
- Comply with law — respond to lawful legal process when required.
3. How we share data
We share data only with the third parties strictly necessary to run the Service:
- Apple — for sign-in, IAP receipt verification, App Store review, and APNs delivery of any notifications you opt into.
- Market-data vendors (e.g., Yahoo Finance, Schwab) — outbound only; we send a ticker to fetch quote, fundamentals, or option-chain data. They do not receive your account identifier.
- LLM provider — when you request a Deep-mode analysis, the analysed ticker and the prompt context are sent to our OpenAI-compatible inference endpoint to compose persona reasoning. The provider is bound by a non-training, non-retention agreement; your account identifier is not included in the prompt.
- Cloud infrastructure — our servers run on standard cloud infrastructure with end-to-end TLS.
We do not sell your personal data, exchange it for advertising signals, or share it with data brokers.
4. Tracking
NavOption does not "track" you for the purposes of Apple's App Tracking Transparency framework. We do not run third-party analytics, advertising, or attribution SDKs. We do not request the IDFA.
5. Your choices
- Use the Service anonymously via "Continue as Guest" — no name, email, or Apple ID is collected.
- Use Apple's Hide My Email at sign-in — we only ever see the relay address.
- Cancel a subscription at any time in Apple ID Account Settings on the App Store.
- Delete your account by sending a request to privacy@navoption.com from the email associated with your account, or from Settings → Account → Delete Account in the app. We will delete your account record and any tied activity within 30 days unless retention is required for legal or fraud-prevention reasons.
6. Children
The Service is intended for users 18 years of age or older (or the age of majority in your jurisdiction). We do not knowingly collect personal data from children under that age.
7. International transfers
Our infrastructure may be located outside your country of residence. Where required, we rely on Apple's data-processing terms and standard contractual clauses to protect transferred data.
8. Changes to this Policy
If we materially change how we collect or use data, we will update this page (with a new "Last updated" date) and surface an in-app notice for users with active accounts. The current version is always available at app.navoption.com/privacy.html.
9. Contact
Questions about this policy or about your data: privacy@navoption.com.